|
Other
Services
A Physiotherapy Department, Podiatrist and Community Dentist are also accommodated in the health centre.
The NHS Helpline is a FREEPHONE
network, which provides free, confidential information on a range of health issues on
0800 2244 88
. Open times are Monday to Friday 18.00 - 22.00 hours.
Dental Emergencies
From Monday to Friday please contact your own dentist. If you do not currently have a dentist please contact 01292 479682 to obtain an emergency appointment during working hours.
If you require emergency dental treatment out with working hours or at weekends, please contact 01592 740230.
Security
In addition to the sophisticated alarm system, CCTV (closed-circuit television) has been installed both inside and outside the health centre. The cameras
are linked to a central monitoring office and record all movements inside and outside the health centre. The monitoring office is also in direct contact
with the police.
Telephone System
Following the introduction of the triage system, getting through to the practice has become easier; there is no longer the need to call in the early morning to obtain an appointment. All requests for appointments are dealt with in the same way by a trained health professional. We have a system that will put you through to the person best able to deal with your call. When phoning the surgery you will be asked to choose either:
- Option 1 Appointments within 72 hours or a house call
- Option 2 Routine appointment or any other enquiry
You can make your choice at any time as soon as you hear the recording; you do not have to listen to the whole message each time.
Chemist Availability
Lloyds (In Health Centre) |
Monday - Friday |
09.00 hours - 12.45 hours
13.30 hours - 17.30 hours |
|
Saturday |
Closed |
| |
|
|
Lloyds (Townhead Street) |
Monday - Friday |
09.00 hours - 17.30 hours |
| |
Saturday |
09.00 hours - 17.00 hours |
Please note that there is no chemist open in the Cumnock area on Sunday or after normal hours. In the event of
requiring a chemist please contact the local police station who will be able to give details of the duty chemist.
|